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Returns

RETURN / RUFUND POLICY

Items can be refunded if returned within 30 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately we do not offer a refund on opened or used products and do not offer exchanges online.

Shipping costs are the responsibility of the customer and these are non-refundable.

Please send your order back to:
Tahlia Jayde
199 Greville street, Prahran VIC 3183 Australia 

We will notify you once your return has been received and approved. Please note the refund will be processed to the original method of payment. We recommend using a tracked service to return the goods to avoid the risk of item misplacement. 

If you have an issue with your product or delivery, please contact us to discuss your options at makeup@tahliajayde.com.au 

If getting in touch about a return, please include your order number and product details in the email.